Terms of service

Terms of Service

Terms of Service – SUMA GIFTIFY PRINTS

Welcome to SUMA GIFTIFY PRINTS. By accessing or using our website and purchasing products from our online store, you agree to these Terms of Service.

Products

SUMA GIFTIFY PRINTS sells customized, printed, and gift products, including apparel, mugs, bottles, caps, and other products displayed on our website.

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes, and other information are accurate. However, colours may appear slightly different depending on the customer's screen or device.

Customized Products

Some products are customized or printed specifically according to the customer's order.

Customers are responsible for ensuring that any names, text, images, sizes, designs, or other customization information supplied to us is correct before the order is processed.

Once customization or production has started, an order may not be cancellable or returnable solely because the customer has changed their mind.

Our Return & Refund Policy applies to products that are damaged, defective, incorrectly supplied, or otherwise eligible for a return or replacement.

Orders

Submitting an order does not guarantee acceptance if there is an issue with product availability, pricing, customization, payment, suspected fraudulent activity, or another circumstance that prevents us from reasonably fulfilling the order.

If an order that has already been paid for is cancelled by us, the applicable payment will be refunded.

Pricing

We make reasonable efforts to maintain accurate product pricing. We reserve the right to correct pricing or product-information errors.

If an incorrect price is displayed due to an obvious error, we may contact the customer before processing the order or cancel the affected order and provide an applicable refund.

Payments

Payments are processed using the payment methods made available at checkout.

Payment information is processed through the applicable payment/payment-gateway provider. We do not intentionally store customers' complete payment-card credentials on our website.

Shipping and Delivery

Shipping charges, delivery areas, and other applicable delivery information are provided in our Shipping Policy.

Estimated delivery times are estimates and may be affected by courier delays, weather, public holidays, operational disruptions, or circumstances beyond our reasonable control.

Returns and Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Customers should review that policy before placing an order.

Intellectual Property

Unless otherwise stated, website content including photographs, graphics, logos, text, product designs, artwork, and other original content belongs to SUMA GIFTIFY PRINTS or is used with appropriate permission.

Such content must not be copied, reproduced, distributed, modified, or commercially used without appropriate authorization.

Customers are responsible for ensuring that any images, artwork, logos, text, or other material supplied by them for customization does not unlawfully infringe the rights of another person or organization.

Website Use

Customers agree not to misuse the website, attempt unauthorized access, interfere with its operation, or use the website for unlawful purposes.

Changes to These Terms

We may update these Terms of Service from time to time. The latest version will be published on this website.

Contact

If you have questions about these Terms, an order, or our products, please contact SUMA GIFTIFY PRINTS using the contact information provided on our website.

Last updated: 14 August 2026